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Mind Note App Terms and Condition

User Service Agreement

Before using "Mind Note" (hereinafter referred to as "APP"), please read this User Service Agreement (hereinafter referred to as "Agreement") carefully to ensure that you fully understand the various terms of this Agreement. Your downloading, installing, using the APP and other behaviors will be regarded as acceptance of this agreement, and agree to be bound by the various terms and conditions of this Agreement. Please read and choose to accept or not accept this Agreement carefully. Unless you accept all the terms of this Agreement, you have no right to use the services involved in this Agreement.

This Agreement outlines the rights and obligations between Gleam Taiwan LTD. (hereinafter referred to as "Company") and users regarding the APP and its software services (hereinafter referred to as “Service"). "User" refers to individuals who download and use the APP through the Apple App Store. This Agreement may be updated by the APP software system and the Company at any time. Once the updated terms are announced, they will replace the original Agreement terms without further notice. Users can check the latest version of the Agreement terms of the APP user agreement at any time to avoid unnecessary misunderstandings and disputes. If the user does not accept the modified terms after modifying the Agreement terms, please immediately stop using the service provided by the APP. Continuing to use the services provided by the APP will be regarded as acceptance of the modified Agreement.

Ownership and Proprietary Rights

The ownership and operation of the Service are under Gleam Taiwan LTD. The visual interfaces, graphics, design, compilation, information, software, services, and all other components of the Service provided by Gleam Taiwan LTD are safeguarded by intellectual property and other laws. All Materials integrated into the Service are the property of Gleam Taiwan LTD or its third-party licensors. Without explicit authorization from Gleam Taiwan LTD, you are not permitted to utilize the Materials. Gleam Taiwan LTD reserves all rights to the Materials that are not explicitly granted in these Terms.

I. APP Distribution and Usage Regulations

  1. The APP is available for download through the Apple App Store. Users must have a valid Apple ID to download and use the APP.

  2. Downloading, installing, or using the APP through unofficial channels, or modifying the APP in any unauthorized manner, is strictly prohibited and constitutes a violation of this Agreement.

  3. The Company does not collect or store users’ Apple ID information. All purchases, subscriptions, and transactions are processed securely through Apple’s systems in accordance with Apple’s privacy policies and terms of service.

  4. Users are responsible for ensuring that they download and use the APP in compliance with this agreement and the terms of service of the Apple App Store.

II. Protection of Users' Personal Privacy Information

  1. The Company respects and protects users' privacy. We collect and use personal information in accordance with our Privacy Policy, which is an integral part of this Agreement. 

  2. The APP temporarily caches audio for processing purposes only. All cached audio is automatically deleted after processing is completed.

  3. The APP may collect certain non-personal information to improve user experience and app functionality, such as usage statistics and crash reports.

  4. Users are prohibited from uploading or submitting audio that violates applicable laws or infringes on the rights of others. The Company reserves the right to restrict access to the APP for users who engage in such activities.

  5. The Company may collect certain information to improve user experience, such as the International Mobile Equipment Identity (IMEI) code, Media Access Control (MAC) address, advertising identifier IDFA, system version number, device model, system number, operating system version number, screen resolution, Internet mode, version number of the product, time and frequency of button clicks, certain key configuration option values, software crash logs, and other information processed by the MD5 algorithm and encrypted. This information is used to count the number of products, analyze product usage, judge version upgrades, investigate crash causes, reduce crashes, and continuously improve the products. This information does not involve users' personal identity or other private information.

  6. Users can refer to our Privacy Policy for more details on how we collect, use, and protect personal information.

III. Rules for Users Using the APP

  1. Any content transmitted or published by the user in or through the APP service does not reflect or represent, and shall not be deemed to reflect or represent, the views, positions, or policies of the Company, and the Company shall not be responsible for any of them.

  2. Users shall not use the APP service for the following acts:
    (1) Submitting or publishing false information, or stealing other people's avatars or information, impersonating or using other people's names;
    (2) Forcing or inducing other users to follow or click on linked pages or share information;
    (3) Falsifying facts or concealing the truth in order to mislead or deceive others;
    (4) Using technical means to create false accounts in bulk;
    (5) Using the APP service to engage in any illegal or criminal activities;
    (6) Making or publishing methods or tools related to the above acts, or operating or disseminating such methods or tools, whether or not these acts are for commercial purposes;
    (7) Other acts that violate the provisions of laws and regulations, infringe upon the legitimate rights and interests of other users, interfere with the normal operation of the APP and its affiliated companies, or are not expressly authorized by the APP.

  3. Users are solely responsible for the authenticity, legality, harmlessness, accuracy, and validity of the information transmitted using the services of this APP, and any legal responsibility related to the information disseminated by the users shall be borne entirely by the users. If any damage is caused to the APP and the Company or any third party, the user shall be liable for compensation in accordance with the law. The Company reserves the right to pursue all legal and financial responsibilities of the relevant users and users.

  4. The services provided by the Company in the APP may include advertisements, and the user agrees to display the advertisements provided by the Company and third-party suppliers and partners in the process of use. Except as expressly provided by laws and regulations, the user shall be responsible for the transactions conducted in accordance with such advertising information, and the Company shall not be liable for any loss or damage suffered by the user as a result of the transactions conducted in accordance with such advertising information or the content provided by the aforementioned advertisers.

  5. Some services of this product are provided for a fee due to the virtual nature and characteristics of transcription services. The virtual products you consumed cannot be returned or exchanged. Once you order and pay for fee-based services with your personal apple ID, you will be deemed to have ordered said services personally and have the obligation to pay the corresponding service fees on time according to the relevant fee standards and payment methods. Our company will also charge fees according to the fee standards and payment methods of the relevant services. Details on specific service fees will be explained clearly on the corresponding service pages of our app or official website. If you fail to pay the corresponding service fees on time, our company shall have the right to automatically cancel the fee-based services you ordered without additional notice.

IV. Declaration of Intellectual Property Rights and Other Legal Rights Protection

  1. This APP's upload and usage features are designed specifically for users to share their own creations or works from legitimate sources. This APP and our company respect the intellectual property and legal rights of others. Users should ensure they possess the copyright and information network transmission rights for the content they upload, or have obtained permission from all relevant rights holders.

  2. You may provide input to the AI services and receive output generated by the services based on your input. Together, the input and output are referred to as "Content." To the extent permitted by applicable law, you retain ownership of all input you provide. Subject to your compliance with these Terms, Company hereby assigns to you all its rights, title, and interest in and to Output. This means that as long as you comply with these Terms, you can use the Content for any purpose, including commercial purposes such as sale or publication. Company may use Content to provide and maintain the services, comply with applicable law, and enforce our policies. You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms.

  3. Users acknowledge that the accuracy of Automated Transcription depends on many factors, such as audio volume, microphone type, background noise, pronunciation, speech patterns, accents, technical terminology, and other factors. Users are solely responsible for the authenticity, equality, harmlessness, accuracy and validity of the information transmitted using this account or the services of this APP and any legal responsibility related to the information disseminated by the users shall be borne by the users themselves and has nothing to do with this APP and the Company. If the user causes any damage to the APP, the Company, or any third party, the user shall compensate for the damages in accordance with the law, and the Company reserves the right to pursue all legal liabilities of the relevant user.

  4. Users should ensure that they have obtained permission from the person(s) depicted in any uploaded content (if applicable), and that the content does not infringe upon the personal rights of others, including but not limited to the rights of reputation, portrait, privacy, and name. Furthermore, there should be no copyright disputes related to the uploaded content.

V. Service Risk Statement

  1. The user fully understands and agrees that the APP service involves services such as the Internet and mobile communication, which may be affected by unstable factors in various aspects. Therefore, the service has the risk of service interruption or failure to meet the user's requirements due to force majeure or other above-mentioned factors, computer virus or hacker attack, system instability, user location, user shutdown, GSM network, interconnection network, communication line reasons, etc. Users who use the service shall bear the above risks, and the Company does not guarantee the timeliness, safety, or accuracy of the service, and shall not be responsible for any failure to send and receive messages, or delivery errors, personal settings timeliness, failure to store, or other problems caused by such failure. The APP and the Company shall not be responsible for any loss of user data, loss, or service stoppage caused by force majeure or non-fault of the APP and the Company.

  2. For the system failure that affects the normal operation of the APP service, our company promises to deal with it in time and repair it as far as possible. However, the Company shall not be responsible for any economic and mental losses incurred by users as a result. In addition, the APP reserves the right to suspend any part or all of the APP service without prior notice for optimization, upgrade, or other purposes.

  3. The APP and the Company solemnly draw your attention to the fact that any content uploaded via the APP service is the responsibility of the account owner. We have no control over the content uploaded through the APP Service, nor do we have full control over the user's use, and therefore do not guarantee the legality, correctness, integrity, authenticity, or quality of the content. Users may be exposed to unpleasant, inappropriate, or objectionable content when using the APP Service, and agree to make their own judgment and bear all risks, without relying on the APP and the Company. However, in any case, the APP and the Company shall have the right to stop the transmission of any of the foregoing contents and take appropriate actions in accordance with the law, including but not limited to suspending the user's use of all or part of the APP Services, keeping relevant records, and reporting to the relevant authorities.

  4. The User fully understands and agrees that neither the APP nor the Company shall be liable to any person for any third party uploading your work on the APP without your knowledge or consent and any resulting actions that may infringe your rights and interests.

  5. The user fully understands and agrees that third parties can access the relevant information on the APP and can perform acts of use of the information. Neither the APP nor the Company shall be liable to any person for any use by the user or third party in any way that may infringe your rights and interests.

  6. The user fully understands and agrees that if any controversial content or the user themselves is found to be controversial in the course of using the APP, the Company and the APP will resolutely have zero tolerance and promise to deal with it seriously once found, including but not limited to deleting the content posted by the user, banning or canceling the user's personal account, and providing his or her account and personal information to relevant departments. In this regard, the Company and the APP have the right to independently identify the relevant controversial content and controversial users, and once users use the APP, they are deemed to accept the constraints and provisions of these terms and conditions unconditionally.

VI. Modifications to the Service

The Company reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that the Company shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

VII. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the Taipei District Court, Taiwan.

VIII. Contact Information

If you have any questions about this Agreement, please contact us at support@gleam-taiwan.com . By using the APP, you acknowledge that you have read this Agreement, understood it, and agreed to be bound by its terms and conditions.

Gleam Taiwan LTD.

Last updated: 2024/12/02

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